AI in practice
Practical notes on connecting AI to knowledge and tools, testing the complete workflow and preparing systems for everyday use.
Developing a support assistant
An example of connecting knowledge and a support system, with testing and a staged rollout.
Checks before deploying
an AI feature
Six areas to review with your team, with a 20-question self-assessment.
Discuss a project
Describe the task, the software involved and what you need to change.
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