Building a support assistant
A short film covering testing, integration and deployment.
Business platforms and internal software.
We connect AI to the software your team uses, so it can find information, prepare documents and carry out tasks across systems.
Each project defines which data it can access, which actions it can take and when a person needs to review the result.
In this example, AI gathers CRM records, documents and emails into a draft update. It includes source links and flags missing information. Your team reviews it before sending.
Find this week’s client activity in approved CRM records, documents and emails.
Identify changes, open questions and next steps for each client.
Draft the brief with source links and flag gaps or conflicting information.
Let your team check the draft and approve any updates before they are sent.
Build an integration, review an existing system or add engineering support to your team.
For agenciesDesign and build an automated workflow connected to your software, with testing, deployment and handover.
Review your system’s code, architecture and permissions. Get written findings and a list of recommended changes.
Part-time technical leadership: set AI priorities, guide architecture and ship improvements alongside your team.

Based in Brussels, we work directly with your team on AI integration and software development.
The work includes the code, tests and documentation your team needs to maintain the system.
About the practiceA short film covering testing, integration and deployment.
Twenty questions to help review an existing system.
CRM, email, documents, support platforms and internal software. We check the available APIs and access permissions before agreeing the scope.
Usually not. We build integrations around your existing systems and agree any required changes before development.
Workflow design, integrations, development, testing, deployment and handover. Maintenance can be arranged separately.
Your team defines the permissions. The application enforces access rules and records actions. Sending emails or changing records can require human approval.
We can work in your repositories and infrastructure. Before development, we agree where data is stored and processed, which model providers are used and who has access.
You work directly with an independent engineer at Blacksquare Labs, from scoping to deployment.
Tell us what you want to build or improve. We’ll discuss the scope, technical requirements and next steps.
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